Mediation
Mediation is a proactive, voluntary process for resolving disputes in a confidential and collaborative manner that is facilitated by an impartial, neutral mediator. Mediation is useful when parties want to actively participate in negotiating a fair and expeditious resolution of their dispute.

For a brief description of the highlights and benefits of mediation, see Laura’s

For more in-depth information, see Laura’s articles on mediation:

Arbitration
In arbitration, a neutral third party, the arbitrator, hears testimony, reviews documents and issues a decision. Arbitration is a private, expeditious and cost-effective alternative to litigation in court. Arbitration is useful when mediation is unlikely to result in a resolution because no “middle ground” exists and the parties, for philosophical reasons, desire diametrically opposed outcomes.

For a brief description of the highlights and benefits of arbitration, see Laura’s

For more in-depth information, see Laura’s article on arbitration:

Facilitation
Facilitation is a collaborative process overseen by a neutral facilitator who helps keep meetings constructive and productive. In contrast to mediation, which tends to involve disputes that have reached an impasse or resulted in filing of a formal complaint, facilitation may be used at the inception of a conflict to promote positive change and prevent escalation of disputes.

For a brief description of the highlights and benefits of facilitation, see Laura’s

For more in-depth description, see Laura’s article on facilitation:

Restorative Practices
Restorative conferences offer a safe and respectful forum for a group of individuals to discuss a difficult situation, express emotions, describe the impact of the harmful conduct, explore ways to address harm and reach agreement on how to proceed forward. Restorative justice has expanded beyond the criminal justice system to a variety of civil contexts including domestic violence, child protective, eldercare, employment, medical malpractice and school disciplinary matters. Restorative practices are focused on healing, restoring dignity, repairing the harm, improving behavior and strengthening communities.

For a brief description of the highlights and benefits of restorative practices, see Laura’s

For more in-depth description, see Laura’s article on restorative practices:

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